Winbajee Privacy Policy —
Your Data, Our Responsibility

1Introduction

WinbajeeWelcome to . This privacy policy explains how Winbajee How your personal information is collected, used, and kept secure. Winbajee's platform means you agree to this policy.

We believe your privacy is a fundamental right. That's why Winbajee A clear, straightforward privacy policy has been in place from the start — with no hidden clauses or complex legal language. It is written to be easily understood by users in Bangladesh.

This Privacy Policy Winbajee-'s website, mobile app, and all digital services are covered by this policy. It applies whether you are registering, logging in, placing a bet, or simply browsing.

2What Information We Collect

Winbajee Only the information needed to provide you with quality service and ensure platform security is collected. This data generally comes from three sources.

What You Provide Directly

• Name, date of birth, address (collected at registration).
• Email address and mobile number.
• National ID or passport details (collected during KYC verification).
• Payment information — mobile banking number or bank account details.
• Messages or complaints submitted to support.

Automatically Collected Data

• IP address and device type.
• Browser type and operating system.
• A log of which pages you visited on the platform and for how long.
• Betting and gaming history.
• Login time and location data.

Data Received from Third Parties

• Transaction confirmation details from the payment gateway.
• Verified information from identity verification services.
• Referral information from affiliate partners (where applicable).

3How We Use Your Data

Data We Collect Winbajee Used for the following purposes. Each purpose has a clear reason behind it.

Your consent is always obtained before any marketing message is sent. You can unsubscribe from marketing emails at any time.

4Who We Share Your Data With

Winbajee Your personal data is never sold. However, limited information may be shared with certain trusted parties where necessary to deliver our services.

Payment Processors

Transaction data is shared with mobile banking providers and payment gateway services as necessary to process deposits and withdrawals. These third parties adhere to their own strict privacy policies.

Identity Verification Service

Approved verification services are used to confirm your identity during the KYC process. Only the information strictly necessary for verification is shared.

Legal Obligations

Information may be disclosed when legally required by a court order or a lawful request from a regulatory authority. Where possible, you will be notified in advance.

Technology Service Providers

We work with cloud hosting, cybersecurity, and analytics providers to operate the platform. These providers are contractually bound to keep your data confidential.

5Data Security Measures

Winbajee We apply industry-leading technical and administrative measures to protect your data. Security isn't just a rule for us — it's part of how we operate.

Technical Security

• TLS/SSL Encryption: Every connection is handled through an encrypted channel.
• Data-at-Rest Encryption: Stored data is also kept in encrypted form.
• Firewall & Intrusion Detection: 24/7 monitoring to prevent unauthorized access.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Regular Security Audits: Regular testing conducted by external security specialists.

Administrative Safeguards

• Only authorized staff have access to specific data.
• All staff sign confidentiality agreements.
• Regular security training is provided.
• Protocols are in place to quickly detect and respond to data breach incidents.

6Cookie Policy

Cookies are small text files stored in your browser. Winbajee We use different types of cookies to make the platform more functional and personalized.

Cookie Type

• Essential Cookies: These are required for login sessions and platform security — the platform cannot function without them and cannot be disabled.
• Functionality Cookies: Remembers your preferred language, settings, and theme. Can be disabled.
• Analytics Cookies: Helps us understand how features are being used. Can be disabled.
• Marketing Cookies: Used to show relevant offers. Can be disabled.

Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly. A cookie consent banner is shown the first time you use the platform.

7Your Rights

WinbajeeAs a -user, you have the following rights over your personal data. Contact our support team to exercise any of these rights.

To exercise these rights, email us at support@winbajee.com. We typically respond within 30 business days. In some cases, legal obligations may prevent us from fulfilling a request in full — if so, we will explain why.

8Data Retention Period

Winbajee Your data is not kept indefinitely. Each category of data has a defined retention period.

When the retention period expires, data is securely deleted or anonymized. Certain data may need to be retained longer for legal reasons — in such cases, its use is strictly limited.

9Children's Privacy

Winbajee-'s services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

Date of birth is verified at registration and confirmed through the KYC process. If an underage account is identified, it is immediately closed and any collected data is deleted.

10Privacy Policy Changes

Winbajee This privacy policy may be updated as needed — due to technical changes, new legal requirements, or changes to our services.

For significant changes, you will be notified by email or via a prominent notice on the platform. For minor changes, the "Last Updated" date at the top of the page will be revised.

Continued use of the platform after a revised policy takes effect will be considered acceptance of the new policy. We recommend visiting this page from time to time to stay informed.

11Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, Winbajee's privacy team. We take every message seriously.

• Email: support@winbajee.com
• Live Chat: Live chat support is available directly on the platform.
• Response Time: Usually within 48 hours.
• Support Hours: 24 hours a day, 7 days a week.

When requesting deletion, correction, or access to your data, please contact us from your registered email with the subject line "Privacy Request". This helps our team respond quickly.